Policies
Stay In The Know About Our Policies
Privacy Policy
Introduction
Welcome to “teriallori.com” (the “Website”). You may also see other references in this Policy and on our website or products and services referring to the identification of this website, including TA, the Site, We, Us, Our, Ours. This Privacy Policy governs how TA collects, uses, maintains, and discloses information collected from users (each, a “User”) of the Website. This Privacy Policy applies to the Website and the products and services offered by TA unless otherwise explicitly stated. By accessing or using this Website, you agree to this Policy and all applicable laws and regulations. If you do not agree with any of this Policy, you are prohibited from using or accessing this Website, and/or the products and/or services offered by TA.
What Type of Information Do We Collect and How is it Used? Cookie Consent Policies
We collect basic information to the extent necessary to provide a functional User experience on our website. We (and/or other third parties such as Google) use cookies to enhance the user experience and provide personalized content and advertisements. By using the Website, users consent to the use of cookies in accordance with this Privacy Policy. Users have the option to manage their cookie preferences and settings through their web browser. Cookies are small files of text that can collect and store information such as: how many times you visit the website, your preferences such as preferred language, your user name, and items in your shopping cart.
GDPR and EU Regulations
TA complies with the General Data Protection Regulation (GDPR) and other applicable EU regulations concerning the collection, processing, and storage of personal data. We are committed to protecting the privacy and rights of our EU users and ensuring that their personal information is handled in accordance with the highest standards of data protection. For GDPR compliance we are required to obtain explicit consent from users to collect, store, and process their data for any sign-up or subscription. By continuing with the use of TA and/or by submitting your User information to TA you are agreeing to our applicable policies and terms. We keep your data private and share your data only with third parties that make our services possible. You may unsubscribe at any time.
HTTPS for General Use and E-Commerce
TA is committed to providing a secure and encrypted browsing experience for our users. Our website is protected by HTTPS, ensuring that all data transmitted between users’ browsers and our servers is encrypted to prevent unauthorized access or interception.
CalOPPA or COPPA
TA complies with the California Online Privacy Protection Act (CalOPPA or COPPA) by providing clear and accessible information about our data collection practices, including the types of information collected, how it is used, and how users can opt out or request changes to their personal information.
ADA Compliance
TA is committed to making our website accessible to all users, including those with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) and other relevant accessibility standards to ensure that our website is usable and navigable for all users.
SMS Communications / Text Messaging Policy
By providing your phone number and opting in through our website forms or other channels, you consent to receive text messages from Teri Allori Consulting (legally Allori Legacy, LLC) and/or Allori Legacy, LLC. These messages may include appointment confirmations, reminders, service updates, promotional offers, or other relevant communications, as disclosed during your opt-in.
Message frequency may vary based on your engagement with our services. Standard message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
We do not share or sell your mobile information with any third parties for marketing or promotional purposes. Your opt-in data and consent will not be shared with any third party, except for the purpose of enabling the delivery of SMS communications through our trusted messaging service providers.
We retain your phone number and messaging history only as necessary to manage communications related to your inquiry or service. For more information on how we collect, use, and protect your data, please review the rest of this Privacy Policy.
Legalities for Users Worldwide
This Privacy Policy applies to all users worldwide, regardless of their location. By accessing or using the Website, users acknowledge and agree to the terms and conditions outlined in this Privacy Policy.
Changes to this Privacy Policy
TA has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page and also aim to update you via suitable means such as email if you are currently opted in to receive such. We encourage users to check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.
Contact Us
If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please Contact Us.
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Last updated: August 30th, 2024
“teriallori.com” is offered by “Allori Legacy LLC” a registered company in the state of Delaware in the United States of America (USA). Applicable information, policies, and terms are subject to the laws of Delaware and the USA, regardless of the country from which data or the User originates or engages with the site or brand.
Terms of Use
Introduction
Welcome to “teriallori.com” (the “Website”). You may also see other references in these Terms and on our website or products and services referring to the identification of this website, including TA, the Site, We, Us, Our, Ours. These Terms of Use govern the use of the Website and all products and services offered by “teriallori.com” unless otherwise explicitly stated. By accessing or using the Website, you agree to be bound by these Terms of Use and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this Website, and/or the products and/or services offered by TA.
Use License
Based on the item type purchased, permission is granted to permanently or temporarily download one copy (or the number of copies you purchased) of the materials (information or software) on or by TA for the use permitted by TA, which may include personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
Modify or copy the materials;
- Use the materials for any commercial purpose or for any public display (commercial or non-commercial);
- Attempt to decompile or reverse engineer any information or software contained on “teriallori.com”;
- Remove any copyright or other proprietary notations from the materials; or
- Transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by “teriallori.com” at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
Disclaimer
The materials on TA are provided on an ‘as is’ basis. “TA makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, TA does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.
Limitations
In no event shall TA or its suppliers or affiliates be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on or by “teriallori.com,” even if TA or a TA authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Revisions and Errata
The materials appearing on “teriallori.com” and/or its communications could include technical, typographical, or photographic errors. TA does not warrant that any of the materials on its website are accurate, complete, or current. TA may make changes to the materials contained on its website at any time without notice. TA does not, however, make any commitment to update the materials.
Links
TA makes efforts to keep track of and review the sites linked to its website, but it is not always possible to do so at a 100% rate. By extension, TA is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by TA of the site. Use of any such linked website is at the user’s own risk.
Site Terms of Use Modifications
TA may revise these terms of use for its website at any time without notice but also aims to update Users via suitable means such as email if the User is currently opted in to receive such. By using this website the User agrees to be bound by the Terms of Use.
Contact Us
If you have any questions about these Terms of Use, the practices of this Website, or your dealings with this Website, please Contact Us.
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Last updated: August 30th, 2024
“teriallori.com” is offered by “Allori Legacy LLC” a registered company in the state of Delaware in the United States of America (USA). Applicable information, policies, and terms are subject to the laws of Delaware and the USA, regardless of the country from which data or the User originates or engages with the site or brand.
Payments and Shipping Policy
Payments
We value our customers and your business. As such we aim for clear terms and policies that are not full of “complex” legal terms, and encourage Users to review our policies and terms before making a purchase.
The platform/website “teriallori.com” is offered by Allori Legacy LLC.
If you make a purchase from this website, you may see communications from one or more of our authorized email addresses or from our payment processor(s), including those ending with: “@teriallori.com”.
Because we use payment processors such as Stripe to process and manage customer payments and card information securely, also expect to receive emails or communications inclusive of their domain name(s) and extension(s) such as “@stripe.com” relating to orders, for example order receipts and invoices.
On your credit card statement or emails, you can expect to see descriptors relating to your purchase, such as those below (or similar):
– ALLORI LEGACY, LLC
– ALLORI LEG
If ever in doubt about received communication, payments or if you have any queries, please Contact Us and we’d be happy to assist.
Shipping
As we currently only sell services and digital products, shipping is not typically applicable. Note however, that you may at times be required to provide shipping information or a shipping address depending on the type of purchase and purchasing process, in which case you will be notified and provided with applicable shipping terms accordingly e.g. before or during checkout.
Note
In cases where there is a separate service agreement or contract for services or products, then the service agreement or contract supersedes these policies and terms.
Contact Us
If you have any questions about this Policy, please Contact Us.
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Last updated: August 30th, 2024
“teriallori.com” is offered by “Allori Legacy LLC” a registered company in the state of Delaware in the United States of America (USA). Applicable information, policies, and terms are subject to the laws of Delaware and the USA, regardless of the country from which data or the User originates or engages with the site or brand.
Packages, Subscriptions & Service Terms
1. Subscriptions & Service Terms for 24/7 Receptionist Service
Service Description
The 24/7 Receptionist Service provides automated virtual receptionist support via WhatsApp, website chat, and (for eligible plans) live calls. The specific features included in your subscription depend on the package you selected at checkout. You represent that you are authorized to agree to these Terms and to use the Service for the business or entity you represent.
Subscriptions & Billing
1. Automatic Renewal: Subscriptions renew automatically on a recurring basis (typically monthly) unless cancelled prior to the renewal date.
2. Payment Processing: All payments are processed securely through third-party payment processors such as Stripe. By subscribing, you authorize recurring charges to your selected payment method.
3. Receipts & Invoices: You may receive receipts from us and/or from our payment processor (e.g., Stripe). These constitute your official proof of payment.
4. Plan Changes: Upgrading or downgrading between Starter, Pro, and Premium may be allowed and will be reflected in your next billing cycle or as otherwise set by us.
Client Responsibilities
1. Provision of Information: You agree to provide accurate and complete information for onboarding, including but not limited to valid contact details, WhatsApp numbers, URL access, and other setup requirements.
2. Third-Party Access: You understand parts of the Service require you to grant access or take actions (e.g., linking WhatsApp or granting website backend access). We do not assume responsibility for issues caused by delayed access or incomplete information.
3. Connectivity Requirements: The Service depends on third-party systems (e.g., WhatsApp, web hosting, CRM systems). We are not responsible for outages, connectivity issues, or failures caused by these systems. However, we aim to privide the relevant assistance where possible.
Usage & Fair Use
Your selected plan includes generous day-to-day usage that is suitable for most small and growing businesses. Our goal is to provide reliable service without imposing strict numerical caps for normal usage. However, if your usage becomes unusually high (for example, an exceptional volume of calls or messages that materially exceeds typical small-business needs), we reserve the right to contact you to discuss appropriate options. These may include upgrading to a higher-tier plan or a custom arrangement tailored to your actual usage. We will always notify you in advance of any required changes or additional fees; there will be no hidden overages or surprise charges. Continued usage that significantly exceeds plan expectations and impacts service performance for other users or constitutes abuse may result in temporary limitations, suspension, or termination of service until an appropriate plan is agreed upon. This clause ensures fairness and protects service quality for all subscribers.
2) Subscriptions & Service Terms for Business Operations Dashboard
Service Description
The Business Operations Dashboard provides an all‑in‑one platform for managing customers, bookings, invoices, emails, social media scheduling, and related operations. The specific features included in your subscription depend on the plan selected at checkout. We set up and configure the Dashboard for your business; ongoing usage is then under your control.
Unlimited Features Usage & Fair Use
Unless otherwise noted, the Dashboard’s core features (e.g., number of contacts, bookings, emails, forms, and social posts) are offered without fixed caps for normal business usage. We define “normal business usage” as usage that is consistent with the needs of a typical small business or service provider and does not degrade the performance of our service for other subscribers.
We reserve the right to monitor usage and to impose reasonable limits or require an upgrade if your usage materially exceeds normal business levels, causes system strain, or suggests abuse (for example, sending bulk marketing messages or operating a SaaS business through the Dashboard). Advanced automations, custom workflows, or unusually high‑volume communications may require a higher‑tier plan or additional fees.
Billing & Renewals
Subscriptions renew automatically on a recurring basis (typically monthly) unless cancelled prior to the renewal date. By subscribing, you authorize recurring charges to your selected payment method. Plan changes (upgrades or downgrades) may be reflected in your next billing cycle.
3) Service Terms for Website & Online Presence Packages
These packages include one‑time setup and configuration services for your website and, where applicable, select social media profiles and related assets an any optional add-ons you may have selected. Work begins after: (a) payment is received, and (b) you submit the required onboarding form in full, (c) fulfil any other applicable requirements for your package. If we do not receive your onboarding information within 3 business days of purchase, your project may be delayed and your delivery timeline will be adjusted accordingly.
Revisions are limited to minor reasonable edits within 3 business days of initial delivery and do not include scope changes (for example, new pages, platforms, or features beyond what was originally purchased). Additional work will be quoted separately. These packages are non‑refundable once work has begun, except where required by law, or where individual contract or service terms override these standards terms, or as seen fit by the company.
These setup packages do not include long‑term website or social profile management. After your initial setup is complete, you may choose to enroll in our optional Website Care & Check‑In Plan for ongoing maintenance and support, billed separately.
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Cancellations & Refunds
Subscription payments and digital services are non-refundable once delivered or once the subscription period has begun, except as required by law. If you cancel your subscription before the next billing cycle, your access will remain active through the end of the current paid period, after which it will not renew. In certain cases, a pro-rated or partial reimbursement for a product or service, calculated based on the unused portion of a subscription, policy, or contract may be possible and granted.
We reserve the right to suspend or terminate access to the Service(s) in cases of non-payment, breach of terms, or misuse. In such cases, you remain responsible for all accrued and unpaid charges up to the date of termination.
Limitation of Liability
To the fullest extent permitted by applicable law, Teri Allori Consulting’s liability related to the Service is limited to the total amount you paid for the Service in the 6 months immediately prior to the claim.
Changes to Terms
We may update these Terms from time to time. Substantial changes will be communicated via email or posted on this page.
Contact Us
If you have any questions about these Terms, please Contact Us.
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Last updated: February 16th, 2026
“teriallori.com” is offered by “Allori Legacy LLC” a registered company in the state of Delaware in the United States of America (USA). Applicable information, policies, and terms are subject to the laws of Delaware and the USA, regardless of the country from which data or the User originates or engages with the site or brand.
Refund and Returns Policy
Overview
Thank you for choosing “teriallori.com,” offered by Allori Legacy LLC.
If, for any reason, you are not completely satisfied with a purchase we invite you to review this Refund and Returns Policy, and our other policies and terms. We value our customers and feedback, so we always aim for effective resolution to customer challenges.
We know what it’s like ending up being forced to chat to a bot, so we guarantee you’ll get in touch with a human if you contact us.
Return and Refunds
At this time we currently only sell services and digital products. Due to their nature, services and digital products are not eligible for refund or returns, but we can surely replace digital items if they were received defective, damaged, or did not meet the product description shown on the product listing at the time of purchase.
If seeking an exchange of a purchased item, please Email Us within 14 business days with the order number and email address used in connection with the purchase, and the request details.
You can expect to hear from us within 24-48 hours, but generally response is same-day.
In some special cases, at the discretion of TA, we may consider a refund based on certain criteria. If seeking a refund, please Contact Us with the order number and email address used in connection with the purchase, and provide details about your special case.
Sale Items
Only regular-priced items may be considered for a refund, according to the terms previously mentioned. Sale items are ineligible.
Gifts
If the item was marked as a gift when purchased and sent to you, the original purchaser may refer to the “Return and Refunds” section above in this Policy.
Shipping Returns
As we currently only sell services and digital products, shipping is not typically applicable, and by extension physical shipping terms and shipping returns are not applicable for services or digital products. Note however, that you may at times be required to provide shipping information or a shipping address depending on the type of purchase and purchasing process, in which case you will be notified and provided with applicable shipping terms accordingly e.g. before or during checkout.
Note
In cases where there is a separate signed contract for services or products, then the contract supersedes these policies and terms.
Contact Us
For questions related to this Policy, please Contact Us.
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Last updated: August 30th, 2024
“teriallori.com” is offered by “Allori Legacy LLC” a registered company in the state of Delaware in the United States of America (USA). Applicable information, policies, and terms are subject to the laws of Delaware and the USA, regardless of the country from which data or the User originates or engages with the site or brand.